Say Goodbye to Mould Moisture - Safely!
Mould in your home or workplace isn’t just unpleasant – it can cause health problems, damage your property, and lower your indoor air quality. At Kingdom Kleaning, we offer a safe, effective, and chemical-free mould removal service that’s trusted across Tamworth, Gunnedah, Armidale, Quirindi, Narrabri, Coonabarabran, Boggabri and Gilgandra.
Our trained team operate according to the AS IICRC S520 standards for mould remediation and use a proven four-step system to not only kill mould at the source, but also prevent it from coming back. Whether it’s a small bathroom patch or widespread mould throughout your home or business, we’ll treat it properly.
We also provide structural drying equipment using latest heat technology from those baths that over fill, taps that have leaked, or flood water damage. Whatever the cause, we can help.
Our 4 Step Mould Remediation Process
From the initial inspection to the final clean-up, our approach covers all bases for complete mould eradication and prevention.
1. Inspection & Reporting
We begin with a comprehensive on-site inspection of your property to check all areas to assess the extent of the mould infestation. We use advanced tools like thermal imaging cameras, moisture meters, and borescope inspection cameras to detect hidden dampness behind walls, under floors, and in ceilings. This allows us to find moisture leaks or water ingress feeding the mould.
After the inspection, you’ll receive expert advice on the necessary steps to resolve the mould issue, including fixing any moisture problems we discovered. Identifying the cause is key! Otherwise you run the risk of mould reoccurrences down the track.
We make sure you fully understand what’s happening and how we plan to remedy it.
2. Testing
To determine the severity of the mould and the types of mould present, we conduct testing as needed. This may include collecting surface and air samples to be analysed. By measuring mould spore counts, we can tailor the remediation approach appropriately (for instance, gauging whether heavy or light remediation is required). Depending on your situation, we might use one or more of the following testing methods to get a complete picture.
Surface tape lift (sticky strips): We press an adhesive strip on a surface to pick up mould spores for analysis, which reveals the concentration of spores per square centimetre and the mould present.
Swab testing: We swab visible mould growth and send the sample to a lab to identify the exact mould species and toxins it may produce. This helps in understanding any health risks and proper treatment needed.
Air quality testing: We set up air sampling pumps to capture airborne mould spores. This test measures how many spores are in the air and can detect hidden mould growing behind walls or in air conditioning. A high spore count indicates a more severe contamination that needs robust treatment.
3. Mould Treatment
Once we’ve identified all affected we move on to treatment. We treat it using the AS-IICRC S520 standards for mould remediation, this includes but not limited to vacuuming the surface with Hepa 14 Vacuum, the use of hydroxyls, air cleaners and surface treatments such as the exceptional Protox range.
Another system we can use:
Nature’s Defence™ system. We deploy industrial-grade diffusers throughout the property to saturate the air and surfaces with a natural mould-killing formula. This process runs for about 24 hours, filling every room with an antimicrobial vapour that eradicates mould spores and surface mould. Treatment may be extended for particularly large buildings or severe infestations. You may notice a fresh, herbal scent rather than a chemical smell – that’s the natural plant-based solution at work!
4. The Clean (Post-Treatment Clean-Up)
After the mould has been treated and killed, the final step is crucial – cleaning up the dead mould and any residual matter. Even when mould is dead, its spores and fragments can still be allergens or irritants, so we make sure to thoroughly remove them, this process we use when using natures defense systems.
Once we’ve completed the clean-up, we do a final inspection.
Keep Your House or Business Safe & Mould Free
Get in touch with our friendly team today to discuss your mouldy issues!
Mould Remediation & Flood Restoration FAQs
What mould and flood remediation equipment do you use?
We use professional-grade mould and flood remediation equipment designed for safe, effective results. This includes commercial air filtration and drying systems, moisture detection tools, and specialist cleaning equipment selected to suit the level of contamination and the structure being treated. All equipment is regularly maintained and calibrated to ensure consistent, high-quality outcomes on every job. Learn more about our specialist equipment here.
Is your mould removal treatment safe for my family and pets?
Yes, safety is our TOP priority. Our mould remediation process follows strict Australian standards to protect people, pets, and property. We use proven containment, air control, and cleaning procedures to prevent cross-contamination and ensure your home or workplace is safe to occupy once remediation is complete.
What is AS IICRC S520?
AS IICRC S520 is Australia’s national standard for professional mould remediation, based on internationally recognised, science-backed best practice. It sets clear guidelines for identifying moisture sources, safely containing and removing mould, and verifying that indoor environments are returned to healthy, acceptable fungal levels across residential and commercial buildings.
Can I remove mould myself, or do I really need professional help?
For very small patches of mould, you might be able to handle it yourself – for example, a bit of surface mould in the shower. Using white vinegar or a specialised mould spray from the supermarket can clean minor mildew, though you should always wear a mask and gloves and ensure good ventilation when doing so. However, be cautious: scrubbing visible mould can release invisible spores into the air, potentially spreading the problem or affecting your health. Household products like bleach might make a mould stain disappear, but they often don’t kill the mould roots beneath the surface, so the mould can grow back. If you’re dealing with anything more than a isolated tiny spot (say, a largish patch on a wall, recurring mould, or a room that smells musty), it’s wise to call professionals. Our team will properly contain the area, use equipment to remove spores from the air, and apply treatments that actually eliminate the mould completely. We also address the cause of the mould, which DIY methods usually don’t cover.
What can I do to prevent mould from coming back after removal?
Preventing mould regrowth is all about controlling moisture and humidity in your property. After we’ve removed the mould, you’ll want to keep the environment dry and inhospitable to mould. Here are some key steps: Fix any leaks or water issues that were identified – for example, repair leaking roofs, pipes or gutters promptly. Improve ventilation in damp areas: use exhaust fans in bathrooms and kitchens, open windows regularly to let fresh air circulate, or consider a dehumidifier in chronically damp rooms. Keep an eye on indoor humidity; ideally it should be below ~60% – if it’s very humid, a dehumidifier or air conditioner can help reduce it. Regular cleaning and maintenance also matters: don’t let clutter or furniture block air flow (especially against external walls), wipe down condensation on windows or walls when you see it, and clean up small spots of mould immediately before they spread (using vinegar or methylated spirits, for example).
Before We Arrive
To help us deliver the safest and most effective mould remediation service, please ensure the following before our team arrives:
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Payment – Your invoice must be paid in full unless otherwise arranged in writing.
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Access – Please ensure safe, tidy, and clear access to the affected areas.
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Utilities – Power and water must be available on-site.
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Pets – Secure all pets for the duration of our visit.
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Hazards – Disclose any known hazards such as cracked glass, faulty power points, or unstable surfaces.
- Health Acknowledgement – Understand the health risks of mould exposure and the agreed scope of our remediation service.
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Stain Removal Expectations – Standard mould treatment includes cleaning and killing the mould but does not include stain removal. A separate treatment or repainting may be required if you wish to remove staining.
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Environmental Factors – Be aware that mould may return if ventilation or humidity issues are not addressed. We’ll provide recommendations, but it’s your responsibility to implement them.
- Regional Access – Additional travel charges may apply outside the Gunnedah area.
After We Leave
Once the job is finished, here’s what to do to maintain results and stay within warranty:
- Inspection & Approval – Please inspect the treated area before we leave. If you sign off or inspect on-site, Kingdom Kleaning holds no further liability.
- Warranty Period – A 12 month conditional warranty applies from completion.
- Any concerns or claims must be submitted within this period.
- Include timestamped photos as evidence for warranty claims.
- Environmental Maintenance – Follow all recommendations provided (e.g., ventilation improvements, humidity control). We are not liable for mould returning where these aren’t fully implemented or maintained.
- Drying Time & Airflow – Allow adequate airflow and drying time before returning furniture or using treated areas.
- Post-Warranty Call-Outs – A call-out fee applies if we’re requested to return after the 12 month conditional warranty, and full relevant service charged
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